Articles tagged with: customer satisfaction survey
Do your customers love you? (Perception is not reality)
![marketing strategy](http://blog.feedthebeast.biz/wp-content/uploads/2012/04/they-love-us.jpg)
Do you know what your customers are really saying about you? Most companies, it seems, don’t. When Bain & Company surveyed 362 companies a few years ago, 80 percent of the surveyed companies declared they were …
Recent Comments